🔒 Important Notice: Data Breach Notification
At Oxfordshire Crossroads, we are committed to safeguarding the personal information of our staff, clients, and patients. We are writing to inform you of a recent data breach involving unauthorised access to sensitive information.
🛑 What Happened
An internal investigation has confirmed that a former employee unlawfully sent emails to themselves containing confidential data. This incident may have affected both staff and service users.
The information involved includes:
- For staff: Names, addresses, telephone numbers, banking details, and pay slips
- For clients/patients: Full name, contact details, date of birth, next of kin information, and contract details
We understand the seriousness of this breach and the concern it may cause. Immediate legal action has been taken, and we are working closely with the relevant authorities to ensure full compliance with data protection regulations.
✅ What We’re Doing
To prevent future incidents and strengthen our data protection practices, we are:
- Reviewing and tightening access controls
- Enhancing monitoring and auditing of data access
- Providing additional staff training on GDPR and data security
- Updating internal policies and procedures
- Engaging external data protection advisors
🧭 What You Can Do
We recommend the following steps to help protect your information:
- Monitor your bank and service accounts for any unusual activity
- Be alert to phishing attempts—Oxfordshire Crossroads will never ask for sensitive information via email or phone
- Check your credit report with a credit reference agency
- Update your passwords, especially if reused across accounts
💬 Need Help or Have Questions?
We’ve set up a dedicated email address for any enquiries related to this incident:
📧 Employee.enquiries.gdpr@oxfordshirecrossroads.org.uk
We are also exploring options for external support services such as identity protection or credit monitoring and will provide updates as they become available.
We deeply regret this breach of trust and are committed to protecting your data and privacy. Thank you for your understanding and continued support.
Simon Tudor
Managing Director
Oxfordshire Crossroads
